ZHILING, Ch’ng; CHRIS, Ong Siew Har. Factors Influencing Consumer Satisfaction in Online Shopping in Klang, Malaysia. Semarak International Journal of Future Tourism and Hospitality Management, [S. l.], v. 1, n. 1, p. 12–23, 2025. DOI: 10.37934/sijfthm.1.1.1223. Disponível em: https://semarakilmu.com.my/journals/index.php/sijfthm/article/view/14125. Acesso em: 3 apr. 2025.