Effects of Perceived Organisational Support and Psychological Contract Fulfilment on Work Engagement

Abstract

The dynamic nature of the contemporary workplace significantly influences its employees’ well-being, productivity, and collaboration. In the face of challenges posed by globalisation, international competition, and organisational change, workplaces have become arenas where employees encounter numerous obstacles. The evolving landscape is marked by insufficient regulation, precarious work relationships, uncertain career trajectories, and escalating job demands, among other consequences. These trends emphasise the pressing need to understand and address the multifaceted impacts on employee experiences within this dynamic context. Underpinned by Social Exchange Theory, this research explores the relationships among perceived organisational support, work engagement, and the mediating role of psychological contract fulfilment. Drawing on data from a purposive sample of 200 respondents through a standardised online survey and analysed with Smart-PLS, this research unravels critical insights into how perceived organisational support can act as a crucial factor in mitigating the challenges posed by the dynamic workplace. Confirming a positive association between POS and WE, the findings highlight the mediating influence of psychological contract fulfilment. Perceived organisational support fosters work engagement and plays a pivotal role in safeguarding the adverse effects of contemporary workplace dynamics. This research contributes to theoretical understanding and carries practical implications for organisational strategies, advocating for targeted interventions that reinforce organisational support. As organisations grapple with the intricate dynamics of the modern workplace, this research provides actionable insights into mechanisms that foster a positive and engaged workforce, ultimately contributing to developing strategies for cultivating thriving work environments amidst dynamic challenges.