A Review on Software Quality Models for Learning Management Systems

Authors

  • Yarshini Thamilarasan Protech Digital Sdn Bhd, Petaling Jaya, Selangor, Malaysia
  • Raja Rina Raja Ikram Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia
  • Mashanum Osman Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia
  • Lizawati Salahuddin Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia

DOI:

https://doi.org/10.37934/araset.32.2.203221

Keywords:

Software Quality Model, ISO 9126, Boehm, Learning Management System, usability

Abstract

The objective of this paper is to review the basic software quality model and identify which existing software quality model and quality characteristics are suitable for Learning Management Systems. A literature review was conducted from the following sources - Science Direct, Scopus, and Elsevier. The search terms used are “online learning”, “basic software quality model” AND “learning management system”. The results of the literature review have identified five main software quality models commonly referred to in software quality literature – McCall, Boehm, FURPS, Dromey, and ISO 9126. In addition, ten common quality attributes for learning management systems identified are maintainability, portability, reliability, efficiency, usability, functionality, security, traceability, availability, and customizability. By identifying the most appropriate software quality model and characteristics for Learning Management Systems, this paper aims to provide guidance to developers and practitioners in the field of online learning to improve the quality and effectiveness of their systems.

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Author Biographies

Yarshini Thamilarasan , Protech Digital Sdn Bhd, Petaling Jaya, Selangor, Malaysia

yarshinithamilarasan@gmail.com

Raja Rina Raja Ikram, Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia

raja.rina@utem.edu.my

Mashanum Osman, Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia

mashanum@utem.edu.my

Lizawati Salahuddin, Fakulti Teknologi Maklumat dan Komunikasi, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia

lizawati@utem.edu.my

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Published

2023-09-17

How to Cite

Yarshini Thamilarasan, Raja Rina Raja Ikram, Mashanum Osman, & Lizawati Salahuddin. (2023). A Review on Software Quality Models for Learning Management Systems. Journal of Advanced Research in Applied Sciences and Engineering Technology, 32(2), 203–221. https://doi.org/10.37934/araset.32.2.203221

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Articles