Geolocation Based Mobile Application for the Underserved Community

Abstract

Underserved community is described as underserved, vulnerable and special needs populations that include members of minority populations or individuals who have experienced health issues. Other terms that are used to describe underserved community are people with low income that is below 200% of the federal poverty level and those who are residing in a geographically isolated region or those who are confined to a residential setting. The problem that leads to this research is little publicity and awareness about the society or departments that can help the underserved community. Therefore, this research is proposing a mobile application that can locate and help underserved community. The objectives of this research are to identify the requirements of Ledang ResQ mobile application, to design and also to develop Ledang ResQ mobile application. The scope of this research is this research is intended for Non-Government Organization (NGO) and the application will cover only Gunung Ledang area in Johor, Malaysia and available for Android user only. The features of Ledang ResQ mobile application are to detect user current location, to add marker and to save the location, to view and to search information of underserved community around Gunung Ledang. This research is using MADLC as the methodology approach to the development of Ledang ResQ mobile application. MADLC is divided into seven phases which are identification, design, development, prototyping, testing, deployment and maintenance but this research only covered five phases from identification until testing. Based on the user testing results, it shows positive responses from the users. Ledang ResQ mobile application may help the NGOs and the general public to locate and help underserved community.