Knowledge Management and the Fourth Industrial Revolution (4IR): A Recent Systematic Review

Abstract

Concerning the Fourth Industrial Revolution (4IR) era, associated with the rapid integration related to advanced technologies like Artificial Intelligence (AI), blockchain, and the IoT (Internet of Things) into society, effective Knowledge Management (KM) is crucial for organizations in this dynamic landscape. This systematic review explores the evolving relationship between KM and 4IR, addressing how organizations adapt their KM practices to leverage 4IR technologies and address associated challenges. Our review examines recent research in KM and 4IR, highlighting key themes, trends, and findings. Using a rigorous systematic review methodology, final primary data (n=28) published between 2021 and 2023 through advanced searches in Scopus and Econbiz databases were analyzed. The results reveal a dynamic landscape where organizations embrace 4IR technologies to enhance knowledge creation, storage, sharing, and application. The synthesis of existing research underscores the need for a strategic and adaptable KM approach in the 4IR era, emphasizing the critical roles of organizational culture, leadership, and technological infrastructure in shaping successful KM practices in this transformative context. This systematic review serves as a guide for scholars, professionals, and decision-makers, aiding them in navigating the complexities of 4IR and emphasizing the value of knowledge as a key resource in this evolving field.