FYPMS User Acceptance Testing: Ensuring User Satisfaction and System Success

Abstract

This paper discusses the importance of User Acceptance Testing (UAT) in the context of the Final Year Project Management System (FYPMS), which is a web-based system designed for final-year students in the Faculty of Computing and Multimedia (FCOM) Universiti Poly-Tech Malaysia (UPTM). The FYPMS aims to streamline the management of final-year projects in higher education, making it crucial to ensure its functionality and usability meet user expectations. This paper identifies and addresses potential usability and functionality issues in the FYPMS. This investigation recognises UAT as a pivotal phase in the software development process, integral to optimising the system's performance and ultimately enhancing user satisfaction and system success. The study utilised a quantitative questionnaire to gather feedback on system features, with responses indicating high user satisfaction, particularly in login, project submission, and system performance. The research findings provide valuable insights into user acceptance of FYPMS and lay the groundwork for future system enhancements.