The Experiences and Challenges of Online Learning Technology for Teaching during the COVID-19 Pandemic among University Undergraduate Students

Abstract

Online learning refers to teaching and learning process through asynchronous and real-time communication over the Internet and with multimedia. This study examines the perception and acceptance of online learning as an alternative way in teaching undergraduate courses at School of Technology Management and Logistics (STML) after COVID-19. It also aims at identifying factors that facilitate online learning and the challenges of online learning. To accomplish the aim, this study applied a quantitative approach, in which data were collected using an online survey involving 156 undergraduate students at STML. Results show a moderate high level of acceptance on online learning. In addition, it was found that among four main factors that facilitate online learning, Enthusiasm ranked the highest, followed by Satisfaction, Self-Efficacy, and Enhancement of Communication Skills. Besides, results also reveal that among the main challenges encountered by majority of the students, delivery speed of teaching and learning, students’ attitude, struggles and stress of online learning mode were the most common issues. Results yielded in this study add to the existing literature on the possibility of online learning as an alternative pedagogy in post COVID-19.