Exploring MOOC as a New Instructional Technology Tool: the Relationship of Students’ Challenges, Perceived Benefits and Satisfaction

Abstract

This research objectives to determine the barriers, perceived benefits and satisfaction of Massive Open Online Course (MOOC) as distinguished by university students via case study at Malaysian university. A total of 763 university students from variety field of studies have participated this case study. The results exhibit a statistically significant differences between students’ field of study on MOOC challenges. Students who study engineering encounter least challenges on MOOC practicing. Unclear assignments and course expectation is their main challenge when conducting MOOC. Students from “no challenges” cluster have shown significantly highest perceived benefits and satisfaction among other challenge groups of students. However, students who from “lack of time” challenge group have shown their lowest perceived benefits and satisfaction on MOOC learning. Lastly, the strategies or improvements have been recommended to solve the students’ challenges when they are practicing MOOC to increase student satisfaction in MOOC.