Effectiveness of the Application of the Six Sigma Model for the Productivity of an Organic Banana Exporting Company

Abstract

The highly competitive landscape of current markets forces companies to adopt effective models to improve their processes and increase their production levels. This study was carried out in an organic banana exporting company, to determine the impact on productivity when applying the Six Sigma methodology. The study had a quantitative approach, applied modality, with a pre-experimental design and an explanatory level. The techniques for collecting information were observation and documentary analysis. After implementing the five phases of the model, an increase of 24.7% in productivity was obtained; Likewise, it was observed that the process capacity would have gone from 0.60 to 1.16, and the Sigma level would have increased from 2.9 to 3.8, causing a lower number of defects per million opportunities in production.