The Relationship between Technology Readiness and Smart City Performance in Dubai

Fanar Shwedeh; Norsiah Hami; Siti Zakiah Abu Bakar; Fadhilah Mat Yamin; Azyyati Anuar

doi:10.37934/araset.29.1.112

Authors

Fanar Shwedeh City University College of Ajman, United Arab Emirates
Norsiah Hami Technology Supply Chain Excellence Institute, School of Technology Management and Logistics, UUM College of Business, Universiti Utara Malaysia, Kedah, Malaysia
Siti Zakiah Abu Bakar Technology Supply Chain Excellence Institute, School of Technology Management and Logistics, UUM College of Business, Universiti Utara Malaysia, Kedah, Malaysia
Fadhilah Mat Yamin Technology Supply Chain Excellence Institute, School of Technology Management and Logistics, UUM College of Business, Universiti Utara Malaysia, Kedah, Malaysia
Azyyati Anuar Faculty of Business and Management, Universiti Teknologi MARA, Kedah, Malaysia

DOI:

https://doi.org/10.37934/araset.29.1.112

Keywords:

Technology readiness, smart city, Dubai, resource based view

Abstract

Unlike any other city, Dubai is proactive in foreseeing the congestion issue popular among the cities. Therefore, the government supported the implementation of the smart city in Dubai. This research identifies a crucial factor that influences smart city performance. This factor is technology readiness. Focusing on Dubai, the objective of this paper is to determine the causal relationship between technology readiness and smart city performance. Due to the movement restriction during the data collection period, the researcher resorts to data collection via an online platform, where an online survey link was sent out to identified and targeted samples which consists of civil servants. The study employees Partial Least Squares Structural Equation Modeling (PLS-SEM) to determine the relationship between the constructs. The results revealed a significant relationship between technology readiness and smart city performance. The implication of this research showed that the availability of technology readiness is a crucial factor in ensuring smart city performance.