The Use of Heart Rate Measures to Evaluate Stress Levels among Air Traffic Controllers

Abstract

This paper looks at the possibility of using a heart rate monitor to evaluate stress levels among Air Traffic Controllers (ATCOs). Air Traffic Control (ATC) service requires constant good planning, situation awareness, and always making sound decisions. A study was conducted on two ATCOs for three complete work cycles: the morning shift from 8 a.m. to 4 p.m., the afternoon shift from 4 p.m. to 12 a.m., and the night shift from 12 a.m. to 8 a.m. Both participants have different roles, with Subject A being a planner controller while Subject B is a radar controller. The study used the NASA Task Load Index (NASA-TLX) survey to collect the subjective workload rating and a heart rate monitor armband to measure the heart rate reading of an ATCO and then compare it with the number of aircraft within the controlled area. Two hypotheses were investigated: the first one is the relationship between the number of traffic and heart rate readings, and the second hypothesis is the relationship between the elapsed working time and heart rate reading. The Spearman correlation test has been used to determine these relationships. Based on the results, a p-value of less than 0.05 and a positive correlation indicates a significant relationship between the number of aircraft and heart rate readings for both subjects. Elapsed time and heart rate measurement, on the other hand, do not significantly correlate with a p-value greater than 0.05 and a negative correlation was produced for both subjects. The unweighted NASA-TLX workload measure confirmed the findings for Subject A but not for Subject B. This might be due to the different roles carried out by both subjects during the experiment. This shows that different work tasks resulted in different workload-induced factors. The results show a promising outcome of using a heart rate monitor to evaluate stress levels among ATCOs. However, more subjects were needed to enable the use of this concept for future purposes of measuring ATCO stress levels to manage workload.