Efficiency Measurement of a Public University: A Slack-Based Data Envelopment Analysis Approach

Abstract

Education stands as a pivotal force in today’s globalized world, particularly for developing nations that rely on a well-educated populace to foster future economic. In recent year, there has been increasing pressure in measuring the efficiency of public especially considering their vital role in providing accessible and high-quality education with limited resources. Data Envelopment Analysis (DEA) emerges as a powerful mathematical tool for identifying inefficiencies based on the scope of educational services provided. DEA offers insights into resource allocation and utilization within public universities, providing valuable information to university management for alternative efficiency assessment methods. Therefore, this research employs slack-based measure (SBM) DEA approach to evaluate the efficiency of a public university in Malaysia for the year 2020. The finding shows that 11 faculties out of 26 faculties are operating at perfect efficiency with efficiency values of one (1). Additionally, suggestions are proposed for targeted improvement.